Shipping and Returns

SHIPPING 

We ship to the shipping address provided by you. We are not responsible for lost or missing orders due to an incorrect shipping address provided.  We cannot ship to PO Boxes.

For domestic UPS GROUND orders, please allow 2-3 business days for processing and 2-7 days for delivery. 

If an item is listed as “Back Ordered” Please allow 6-8 weeks for delivery. We will keep you updated on exact date of availability.

For domestic UPS 2 DAY and UPS OVERNIGHT orders, please allow 1-2 business days for processing and then the indicated delivery times.

For UPS INTERNATIONAL orders, please allow 2-3 business days for processing and 5-14 days for delivery. Customs and duties are the responsibility of the receiver. 

Please understand that we cannot be held responsible for delays occurring due to carrier, misstatement of your shipping address, damages that occur during shipment and your destination’s customs. 

These delivery times are estimates and not guaranteed by Simon+Krull (Flower Moon LLC)

For any further inquiries please contact us at contact@simonandkrull.com. 

 

RETURNS 

Regular priced merchandise can be returned for a refund or exchange provided it is sent back within 7 days of receipt.

All sale items are final sale.

Any items determined to have been worn will not be accepted for return.

Please e-mail returns@simonandkrull.com. Include order # and item you wish to return. We will send you a return slip & shipping label.

Once we have received your package, your refund will be processed within 10 business days. You will be notified via email at the email address listed on your account when your order was placed. 

Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 3-5 business days).

Original shipping charges are non-refundable.
 

INTERNATIONAL RETURNS

International orders may be returned using any method of your choice, at your expense.  We recommend using a trackable and insured service.

 Make sure to include your invoice with your return to the address below:

 

Simon+Krull Returns

2432 E. 8th St.

Los Angeles, CA

90021